At Coastal Haven, we respect your privacy and want you to feel comfortable when using our website. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or book our surf camp experiences.
By using our website or sharing your information with us, you agree to the practices described in this policy.
Coastal Haven is a surf camp and accommodation provider located in 80032 Aourir, Morocco.
We provide surf holidays, accommodation, surf lessons, surf guiding, activities, and coastal experiences for travelers who want to discover the Moroccan coast.
Website: https://costalhavensurf.com/
We collect personal information that you provide when you contact us, request information, or make a booking.
This information may include:
We may also collect certain technical information automatically when you visit our website, including:
This information helps us understand how visitors use our website and improve our services.
We use your personal information to:
We only collect and use information that is necessary for providing our services.
When you make a booking with Coastal Haven, we may collect information required to organize your stay and provide your surf holiday experience.
This may include:
Payment information is processed through secure third-party payment providers.
Coastal Haven does not store your complete payment card details.
We process personal information when it is necessary to:
We do not sell, rent, or trade your personal information.
We may share limited information with trusted third-party providers that help us operate our business, including:
These providers only receive information needed to provide their services and are responsible for handling data according to their own privacy policies.
If you provide your contact details, we may use this information to respond to your requests and share relevant information about Coastal Haven services.
This may include:
You can request to stop receiving marketing communication at any time by contacting us.
Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
Cookies are small text files stored on your device when you visit a website.
We may use the following types of cookies:
These cookies are required for the website to function properly and cannot be disabled.
We may use tools such as Google Analytics to understand:
To promote Coastal Haven and measure our advertising results, we may use tools such as:
These tools may collect information such as:
Where required by law, these cookies will only be activated after you provide consent through our cookie banner.
You can change or withdraw your cookie preferences at any time through your browser settings or cookie consent options.
Some third-party services we use may process information in countries outside Morocco.
For example, analytics, advertising, booking, and payment providers may operate internationally.
We work with trusted providers that maintain appropriate privacy and security standards when handling personal information.
Depending on applicable privacy laws, you may have the right to:
If you are located in the European Union, you may also have the right to submit a complaint to a relevant data protection authority.
To exercise your rights, please contact us:
Email: contact@costalhavensurf.com
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.
We use appropriate security measures when handling personal information.
However, no online system can guarantee complete security. We continue to review and improve our security practices where necessary.
We keep your personal information only for as long as necessary for the purposes explained in this policy.
This includes:
When information is no longer required, it will be removed or securely stored.
Our website may contain links to external websites, including social media platforms, booking services, or other resources.
We are not responsible for the privacy practices, security, or content of these external websites.
We recommend reviewing their privacy policies before sharing personal information.
Our website and services are not designed to collect personal information from children without permission from a parent or legal guardian.
If you believe a child has provided personal information without appropriate consent, please contact us and we will take suitable action.
This website is operated by Coastal Haven, trading as Coastal Haven Surf.
Business Location:
Route sans Nom Aourir, Tamawanza 80032, Morocco
Email: contact@costalhavensurf.com
Phone: +212 7 02 92 23 08
For questions about privacy, bookings, or our services, please contact us using the details above.
We may update this Privacy Policy from time to time due to changes in our services, website, legal requirements, or business operations.
Any changes will be published on this page with the updated date.
Last Updated: 15 October 2026